Returns Policy
Return any item, or exchange for a different size within 60 days of receipt.
Simply fill in the returns form and post item back to us.
Ensure goods are unused, in original packaging, with all labels attached.
Goods are your responsibility until they reach us.
Original shipping charges are non-refundable unless goods are faulty or incorrect.
The cost of return is your responsibility, however if goods are faulty or incorrect we will send you a free returns label.
Exchanges are sent back to you free of charge.
Shipping Information
FREE standard UK delivery on orders over ยฃ95.
Standard UK delivery ยฃ4.99
Tracked by Royal Mail.
Processed within 2 working days, then delivered in 2 working days.
Next day UK delivery ยฃ6.95 (order by 2pm Mon-Thurs)
Saturday UK delivery ยฃ7.50 (order by 2pm Fri)
International delivery
We ship worldwide and offer standard and express.
Standard starts at ยฃ7.50, delivery in 3-10 working days.
Express starts at ยฃ10, delivery in 1-7 working days.
Signatures required on delivery.
For further details please see our full shipping policy
Klarna
How Does Pay Later Work?
You can get your order delivered to you before you have to pay. Once your order has shipped, youโll receive an email with a link to pay. Youโll have up to 30 days to pay.
How Do I Pay?
Once your order has shipped, youโll receive an email letting you know your due date, amount due, and how to pay.
Is There A Fee?
Thereโs no fee to use pay later. However, if your invoice is not paid by the due date, you will be subject to a late fee.
For your Furry Friend ๐ถ
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