Returns Policy
Return any item, or exchange for a different size within 60 days of receipt.
Simply fill in the returns form and post item back to us.
Ensure goods are unused, in original packaging, with all labels attached.
Goods are your responsibility until they reach us.
Original shipping charges are non-refundable unless goods are faulty or incorrect.
The cost of return is your responsibility, however if goods are faulty or incorrect we will send you a free returns label.
Exchanges are sent back to you free of charge.
Shipping Information
FREE standard UK delivery on orders over £95.
Standard UK delivery £4.99
Tracked by Royal Mail.
Processed within 2 working days, then delivered in 2 working days.
Next day UK delivery £6.95 (order by 2pm Mon-Thurs)
Saturday UK delivery £7.50 (order by 2pm Fri)
International delivery
We ship worldwide and offer standard and express.
Standard starts at £7.50, delivery in 3-10 working days.
Express starts at £10, delivery in 1-7 working days.
Signatures required on delivery.
For further details please see our full shipping policy
Klarna
How Does Pay Later Work?
You can get your order delivered to you before you have to pay. Once your order has shipped, you’ll receive an email with a link to pay. You’ll have up to 30 days to pay.
How Do I Pay?
Once your order has shipped, you’ll receive an email letting you know your due date, amount due, and how to pay.
Is There A Fee?
There’s no fee to use pay later. However, if your invoice is not paid by the due date, you will be subject to a late fee.
LO x Lush Body Spray - Shipping to UK only
I’ve always wanted to smell like Dot Cotton.
This brand new scent has been created exclusively for our Lush collaboration, and it’s designed to capture the essence of Lazy Oaf’s East London origins. With whiffs of an east end laundrette and puffs of tobacco lingering on low thread count sheets still warm out the dryer, these smell like you’re standing in a laundrette waiting for your towels to dry as wafts of vanilla hit your nose from the next door budget bakery. Spray it on your skin, jumpers or bed sheets.
Need help with your order?
CONTACT USUK DELIVERY: FREE on all orders over £110 | Standard (2-3 days) £4.99 DPD Next Day £6.95 (Order by 2pm Mon - Thurs to receive next day)
USA & CANADA: FREE on orders over £150 | Standard (8-12 days) £8 DHL Express (2-3 days) from £18. Due to recent changes with US importing tariffs, please be aware an additional import charge may now apply to your order.
EUROPE: FREE on orders over £95 (import charges will apply) | Standard (8-12 days) from £7.50 DHL Express (2-3 days) from £18
AUS & ROW: Standard (8-12 days) from £12 | DHL Express (2-5 days) from £30
RETURNS: We accept returns on all unworn & unused items within 28 days, but as a small, independent business we are unable to offer free online returns at this point. For our UK customers we have the option to return to store for free! For more information on shipping & returns check here.
